Liking comes before selling. The ability to sell is greatly determined by the ability to be liked. Liking comes in many forms- sense of comfort, connection, relatability, admiration and empathy. One thing for sure, the ability to establish rapport with others is...

You have probably heard this a thousand times- “First Impression is Lasting Impression”. Most people know the importance of winning the first impression, few people actually plan their introduction and opening lines and only a handful craft and execute it well. From...

Over the course of 8 years as a coach, trainer and speaker, I am honoured to be working closely with the unemployed graduates. And every time when I was briefed on the training needs analysis and learning objectives, this statement was often uttered from the client’s...

No Money, No Talk? No Trust, No Deal. One huge lesson I’ve picked up from Jordan Belfort- people buy based on logic and emotion. And most of the time, people buy emotions first, then justify with logics. How does someone actually buy emotions? If you are in sales...

The sales industry is not for everyone. Only 39% of salespeople intended to go into sales. Despite being the highest paid career, the large scale turnover is a real thing. Sales is an increasingly competitive game and there are a plenty of ways a sale can go wrong. In...